Luna Casino launched in 2016 with a distinctive space-themed design, operated by SkillOnNet Ltd. Licensed by the UK Gambling Commission and Malta Gaming Authority, it offers over 2,700 games to UK players through desktop and dedicated mobile applications.
Luna Casino entered the UK online gambling market in 2016, distinguishing itself with a space-themed interface and a comprehensive gaming portfolio. Operated by SkillOnNet Ltd, a company with extensive experience in the iGaming sector, the platform holds licenses from both the UK Gambling Commission and Malta Gaming Authority. This dual licensing structure provides UK players with regulatory protection and ensures adherence to strict operational standards.
The casino's game library exceeds 2,700 titles, spanning slots, live dealer games, table games, and jackpot offerings. With partnerships across 24+ software providers, Luna Casino delivers variety that caters to different player preferences. The platform supports both desktop and mobile play, with dedicated applications available for iOS and Android devices, addressing the growing demand for mobile gaming accessibility.
This review examines Luna Casino's operational framework, game selection, bonus structure, payment systems, and customer support infrastructure. The analysis draws from platform testing, regulatory documentation, and verified player feedback to provide an objective assessment. UK players considering Luna Casino will find detailed information on licensing credentials, wagering requirements, withdrawal processes, and mobile functionality.
The casino's welcome bonus offers a 100% match up to £50 plus 50 free spins on Book of Dead, requiring the bonus code LUNA. However, the wagering requirements present specific challenges: 30x on the combined deposit and bonus amount, and 60x on free spin winnings. These terms significantly impact the bonus value and require careful consideration before claiming.
Luna Casino operates under two primary gambling licenses. The UK Gambling Commission license ensures compliance with British gambling laws, including player protection measures, fair gaming standards, and responsible gambling protocols. The Malta Gaming Authority license provides additional regulatory oversight for international operations.
SkillOnNet Ltd, the operating company, maintains a registered office at Level G, Quantum House, 75 Abate Rigord Street, Ta' Xbiex XBX 1120, Malta. The company has operated in the online gambling sector since 2005, managing multiple casino brands across different markets. This operational history provides context for Luna Casino's infrastructure and management practices.
The platform implements several player protection mechanisms required by UK regulations. These include deposit limits, session time reminders, self-exclusion options, and reality checks. The SafeMate tool integrates with player accounts, tracking gaming behavior and providing insights into spending patterns and session duration.
Luna Casino partners with GambleAware and BeGambleAware organizations, providing resources for players who may experience gambling-related issues. The responsible gambling section includes links to support services, self-assessment tools, and information about setting personal limits.
Luna Casino's game library contains over 2,700 titles distributed across multiple categories. The slots section dominates with more than 2,000 games, while live dealer offerings exceed 400 tables. This distribution reflects industry trends favoring slot content while maintaining substantial live casino options.
The slot portfolio includes titles from Blueprint Gaming, Pragmatic Play, NetEnt, Microgaming, Play'n GO, and Red Tiger Gaming. Popular titles include Book of Dead, Starburst, Gonzo's Quest, Mega Moolah, and Reactoonz. The selection spans classic three-reel slots, video slots with advanced features, and progressive jackpot games.
Jackpot slots aggregate across the network, with the total jackpot pool displayed on the homepage. At the time of review, the combined jackpot value exceeded £23 million. Major progressive titles include Mega Moolah, Divine Fortune, and Hall of Gods, each offering multi-tier jackpot structures.
Evolution Gaming powers the majority of live dealer content, supplemented by Pragmatic Play Live and NetEnt Live. The live casino section includes over 400 tables covering blackjack, roulette, baccarat, and game show formats. Blackjack variants include Classic Blackjack, Speed Blackjack, and Infinite Blackjack with varying bet limits.
Roulette options span European, French, American, and Lightning Roulette. Game show offerings include Crazy Time, Monopoly Live, and Deal or No Deal Live. Table limits range from £0.50 to £10,000, accommodating both casual players and high rollers.
Traditional table games include multiple blackjack and roulette variants, baccarat, poker games, and craps. Video poker selection features Jacks or Better, Deuces Wild, and Joker Poker. The casino also offers scratch cards, virtual sports, and instant win games for players seeking alternative gaming formats.
New UK players receive a 100% deposit match bonus up to £50 plus 50 free spins on Book of Dead. The minimum qualifying deposit is £10, and players must enter the bonus code LUNA during registration or deposit to activate the offer. The bonus credits automatically upon deposit completion.
The bonus carries a 30x wagering requirement on the combined deposit and bonus amount. For a £50 deposit with a £50 bonus, players must wager £3,000 before withdrawing bonus-derived winnings. Slots contribute 100% toward wagering, while other games contribute only 10%, making non-slot play inefficient for clearing requirements.
Free spins have a significantly higher 60x wagering requirement applied to winnings. Each spin is valued at £0.10, generating £5 in total spin value. Any winnings from these spins require £300 in wagering before withdrawal. This high requirement substantially reduces the expected value of the free spins component.
Luna Casino operates under the regulatory framework of two major gambling authorities. SkillOnNet Ltd holds license number 000-039483-R-319313-009 from the Malta Gaming Authority and operates legally in the UK under UKGC oversight. The platform uses SSL encryption and follows strict responsible gambling protocols.
The casino partners with over 24 game providers including Blueprint Gaming, Pragmatic Play, NetEnt, and Evolution Gaming. Games undergo regular RTP audits, with the platform maintaining an average payout percentage of 96.59%. Players access games through instant-play browser mode or downloadable apps for iOS and Android devices.
Both the bonus and free spin wagering must be completed within 30 days of activation. The maximum bet while wagering is 10% of the bonus amount or £5, whichever is lower. Exceeding this limit may void the bonus and associated winnings. These terms align with industry standards but require disciplined bankroll management.
The £50 match bonus falls within the average range for UK online casinos, where welcome offers typically range from £40 to £200. The 30x wagering on deposit plus bonus is competitive, as many casinos apply 35x to 40x requirements. However, the 60x requirement on free spins is notably higher than the 35x to 40x standard seen at competing platforms.
Casinos like Play Frank offer identical bonus amounts with lower free spin wagering, making their offers more player-friendly. Lottomart Games provides a £200 match bonus, offering higher absolute value for players with larger initial deposits. Luna Casino's offer is adequate but not exceptional within the competitive UK market.
Luna Casino maintains a daily promotion schedule, with offers changing each day. The Daily Pick Bonus allows players to select from multiple promotional options, including deposit matches, free spins, and cashback offers. The Prize Twister feature provides random rewards when players meet specific criteria.
The casino hosts over eight concurrent tournaments, exceeding the typical two to three tournaments offered by most competitors. Tournaments cover slots, live casino games, and specific game titles, with prize pools ranging from £500 to £5,000. Leaderboard positions determine prize distribution, with top performers receiving cash prizes or bonus credits.
The six-tier VIP program includes Bronze, Silver, Gold, Platinum, Premium, and Prestige levels. Players advance through tiers by accumulating loyalty points earned through real-money wagers. Higher tiers unlock benefits including personalized bonuses, tournament invitations, faster withdrawals, dedicated account managers, and birthday gifts.
VIP progression is automatic based on play volume, with no application required. The program rewards consistent play rather than sporadic high-value deposits, favoring regular players over occasional high rollers.
Luna Casino accepts multiple payment methods for UK players, including Visa, Mastercard, PayPal, Skrill, Neteller, Paysafecard, and bank transfers. Minimum deposit is £10 across all methods, with no maximum deposit limit specified. Deposits process instantly for e-wallets and cards, while bank transfers may take one to three business days.
Minimum withdrawal is £10, with a maximum monthly withdrawal limit of £10,000. This cap may restrict high-volume players or jackpot winners who need to withdraw larger amounts. Withdrawal processing times range from one to two business days for e-wallets, three to five days for cards, and up to seven days for bank transfers.
First-time withdrawals require account verification through KYC procedures. Players must submit proof of identity, proof of address, and payment method verification. This process typically takes 24 to 48 hours once documents are submitted. Subsequent withdrawals process faster once verification is complete.
Luna Casino does not charge withdrawal fees, though payment providers may impose their own charges. The £10,000 monthly withdrawal limit is lower than the £30,000 to unlimited caps offered by premium UK casinos. Players with substantial winnings may find this restrictive compared to alternatives.
Luna Casino provides dedicated mobile applications for iOS and Android devices, available through the App Store and Google Play. The apps offer full game library access, account management, deposit and withdrawal functionality, and customer support access. This native app approach provides better performance than browser-based mobile sites.
The mobile apps maintain the space theme from the desktop version, with optimized navigation for smaller screens. Game loading times are fast on modern devices, and the interface responds smoothly to touch inputs. Players can filter games by category, provider, or popularity, and search functionality helps locate specific titles quickly.
Live dealer games stream in high definition on mobile devices with stable internet connections. The apps support both portrait and landscape orientations, with landscape mode providing better viewing for live casino tables. Push notifications alert players to new promotions, tournament updates, and account activity.
Luna Casino offers customer support through email and an online contact form. The absence of live chat is a notable limitation, as most modern online casinos provide real-time chat support. Email responses typically arrive within 24 hours, though complex queries may take longer.
The support team handles queries related to account issues, payment problems, bonus terms, and technical difficulties. Response quality is generally adequate, with representatives providing relevant information and solutions. However, the lack of immediate support options may frustrate players needing urgent assistance.
The FAQ section covers common topics including registration, deposits, withdrawals, bonuses, and responsible gambling. This self-service resource helps players resolve basic issues without contacting support. The FAQ is well-organized and searchable, though it could be more comprehensive.
The space-themed design creates a distinctive visual identity, though opinions on the aesthetic vary among players. Navigation is straightforward, with clear category divisions and a persistent search bar. The homepage displays recent winners, active promotions, and featured games, providing quick access to key content.
Some user reviews report technical issues including game freezes, unexpected logouts, and unresponsive buttons. These problems appear inconsistent, affecting some players while others report smooth operation. Such issues may relate to browser compatibility, internet connection stability, or device specifications rather than universal platform problems.
The casino's RTP of 96.59% aligns with industry standards, though individual game RTPs vary. Players can check specific game information for exact RTP percentages. Concerns about game fairness in reviews are subjective and not supported by regulatory findings, as licensed casinos undergo regular auditing.
Luna Casino employs SSL encryption to protect data transmission between players and servers. Payment processing uses secure gateways compliant with PCI DSS standards. Player funds are held in segregated accounts separate from operational funds, protecting deposits in case of company insolvency.
The platform provides deposit limits, loss limits, session time limits, and cooling-off periods. Players can set these limits through account settings, with changes taking effect immediately or after a delay depending on the type of limit. Self-exclusion options range from six months to permanent exclusion.
The SafeMate tool tracks gaming behavior, providing statistics on deposits, losses, session duration, and frequency. This transparency helps players recognize problematic patterns and make informed decisions about their gambling activity.
Luna Casino holds a 2.5 out of 5 rating on Trustpilot based on 18 reviews, indicating mixed player experiences. Positive reviews highlight game variety, mobile app quality, and bonus availability. Negative reviews cite withdrawal issues, account access problems, and unresponsive customer support.
Several reviews mention difficulties accessing accounts after winning, with players reporting login failures and unresponsive email support. One review alleges the casino is associated with previous scam operations, though this claim lacks verification. Payment disputes appear in multiple reviews, with players reporting missing deposits or delayed withdrawals.
These complaints should be considered within context. Online casino reviews often skew negative, as dissatisfied players are more motivated to leave feedback than satisfied ones. However, the pattern of account access and payment issues warrants caution, and players should maintain records of all transactions and communications.
Luna Casino offers a substantial game library, regulatory licensing, and mobile accessibility that meet baseline expectations for UK online casinos. The 2,700+ game selection from reputable providers ensures variety, while the dedicated mobile apps provide convenience for on-the-go play. The six-tier VIP program and daily promotions add value for regular players.
However, several factors limit the platform's appeal. The welcome bonus carries high wagering requirements, particularly the 60x requirement on free spins. The £10,000 monthly withdrawal cap restricts high-stakes players. The absence of live chat support creates friction for players needing immediate assistance. Mixed user reviews and reports of technical issues raise concerns about reliability.
Luna Casino is suitable for casual players seeking game variety and mobile gaming options. Players should approach the welcome bonus with realistic expectations about wagering requirements and maintain detailed records of all account activity. Those prioritizing customer support responsiveness or higher withdrawal limits may find better options among competing UK casinos.
Yes, Luna Casino holds licenses from the UK Gambling Commission and Malta Gaming Authority. The platform uses SSL encryption and follows responsible gambling protocols required by UK regulations.
The deposit match bonus requires 30x wagering on the combined deposit and bonus amount. Free spins carry a 60x wagering requirement on winnings. Both must be completed within 30 days.
E-wallet withdrawals process in one to two business days, card withdrawals take three to five days, and bank transfers require up to seven days. First withdrawals require account verification, which adds 24 to 48 hours.
Yes, Luna Casino offers dedicated apps for iOS and Android devices. The apps provide full game access, account management, and payment functionality with optimized mobile performance.
Luna Casino imposes a £10,000 monthly withdrawal limit. This cap is lower than many competing UK casinos and may restrict players with substantial winnings.
Luna Casino currently offers only email and contact form support. While response times are typically within 24 hours, the absence of live chat is a limitation compared to most modern online casinos.
Luna Casino games come from licensed providers and undergo regular RTP audits. The platform maintains an average payout percentage of 96.59%, which aligns with industry standards for fair gaming.
Most slot games offer demo modes that allow play without real money deposits. Live dealer games and some proprietary titles require real money play and are not available in demo format.
Luna Casino collaborates with industry-leading software providers and payment processors to deliver secure, high-quality gaming experiences.
Over 2,000 slot titles from 24+ providers including progressive jackpots, video slots, and classic three-reel games with RTPs up to 98%.
More than 400 live dealer tables powered by Evolution Gaming, featuring blackjack, roulette, baccarat, and game show formats with professional dealers.
Luna Casino introduced eight concurrent tournaments with prize pools ranging from £500 to £5,000 across slots and live casino categories.
Updated iOS and Android apps now feature improved loading times and enhanced live dealer streaming quality for mobile players.
The six-tier loyalty program now includes personalized bonus offers and priority customer support for Platinum level members and above.